ArcaMaster
CRM module icon

CRM

Know your guests. Make every visit count.

Guest profiles and membership tools for more relevant offers.

  • Register members and manage guest account information.
  • Group guests by membership tier for targeted promotions.
  • Review play history and account balances.
  • Manage package purchases and card recharges.
  • Connect membership rewards with promotional campaigns.
  • Tailor offers to guest activity and preferences.

Frequently Asked Questions

Quick answers about the CRM module. For anything specific to your venue, our team is one message away.

What guest information can we manage in the CRM?

You can register members and manage guest account information, play history, account balances, package purchases, and card recharges — all in one guest profile.

Can different membership tiers get different offers?

Yes. Guests can be grouped by membership tier, so you can run targeted promotions and tailor offers to each tier's activity and preferences.

Does the CRM connect with promotions and campaigns?

Yes. Membership rewards can be connected with promotional campaigns, and offers can be tailored to guest activity and preferences.